Argyll Community Housing Association (ACHA) is to carry out a short tenant satisfaction survey during August.
A sample of ACHA tenants from across the Argyll and Bute area will be telephoned by staff and asked to contribute to the survey. The questions will be focused on key services and the results will be reported to tenants and also to the Scottish Housing Regulator. Yvonne Angus, ACHA’s regional manager, said: ‘ACHA is keen to seek the opinions from its tenants across a range of subjects, enabling us to be more aware of their needs. We used feedback from our last survey to make changes toffsome of our services to improve tenant experience.’ All information given will be confidential and participants will be entered into a prize draw to win a TV or device up to the value of £200.