SIGNAL FAILURES
Broad gouge railway
LNER is the government’s testbed for the future of intercity trains, but the nationalised operator’s approach to ticket pricing over the Christmas period suggests transparency and fairness for passengers are not priorities.
When it comes to live events, such as Oasis concerts, the government professes to be wary of prices being “swiftly adjusted to match demand” – even though it is exploiting similar tactics for LNER tickets.
In November it said there was a growing need for organisers of live events “to ensure that consumers have a positive experience when purchasing tickets, free from confusion and unfair practices and with access to the information they need to make an informed decision when purchasing a ticket”.