SERVICE ELEVATOR
“Before we completely revise your father’s treatment, just how interesting was this article you read?”
AS HORROR stories about the Parliamentary and Health Service Ombudsman (PHSO) continue to flood into the
Eye
, the mystery of the missing ombudsman continues. The office – still ploughing through a Covid backlog of cases – has been largely paralysed for more than two months now without a leader in post, despite having had eight years’ notice that one would be needed.